Water Damage

7/26/2024 (Permalink)

If you're dealing with water damage and considering contacting SERVPRO®, here are some tips to help you navigate the process and get the best results:

Act Quickly: The sooner you address water damage, the less likely it is that mold and other issues will develop. SERVPRO recommends addressing water damage within 24 to 48 hours to prevent long-term damage.

Document the Damage: Take photos or videos of the affected areas before any cleaning or repairs begin. This documentation can be useful for insurance claims.

Contact Your Insurance Company: Notify your insurance provider about the water damage. They can guide you through the claims process and may recommend SERVPRO or other restoration companies.

Turn Off Power: If there's standing water and the power is on, it's important to turn off electricity to avoid the risk of electric shock. Ensure the power is off before entering any affected areas.

Avoid Further Damage: Try to move any valuable items or furniture out of the affected area if it’s safe to do so. Avoid using electrical appliances that have been exposed to water.

Call SERVPRO: Reach out to SERVPRO as soon as possible. They offer 24/7 emergency services and can provide professional water extraction, drying, and restoration.

Follow SERVPRO’s Advice: Once they arrive, follow their instructions carefully. They’ll assess the situation, provide an estimate, and outline the steps they’ll take to restore your property.

Be Prepared for a Comprehensive Restoration: Water damage often involves more than just drying out affected areas. SERVPRO may need to handle structural repairs, odor removal, and mold remediation.

Maintain Communication: Stay in touch with the SERVPRO team and your insurance adjuster throughout the process. Regular updates can help ensure the restoration is handled efficiently.

Prevent Future Issues: Once the restoration is complete, consider taking steps to prevent future water damage. This might include fixing leaks, improving drainage, and maintaining your plumbing system.

By following these tips, you can help ensure that the water damage restoration process goes smoothly and effectively.