Archived Why SERVPRO Blog Posts
Why Choose SERVPRO® for Your Restoration Needs in Allentown and Western Lehigh County?
9/13/2024 (Permalink)
When disaster strikes, whether it's a fire, flood, or mold issue, you need a restoration company that you can trust to handle the situation with expertise and efficiency. SERVPRO® , serving Allentown and Western Lehigh County, stands out as a top choice for comprehensive restoration services. Here’s why:
1. Rapid Response and Availability
Emergencies don't adhere to business hours, and neither does SERVPRO. With a 24/7 emergency response team, SERVPRO is always ready to tackle unexpected disasters. Their quick response helps to minimize damage and get your property back to normal as soon as possible.
2. Expertise and Experience
SERVPRO is a nationally recognized leader in the restoration industry, with decades of experience in handling a wide range of damage scenarios. Their team of certified professionals uses industry-best practices and advanced techniques to effectively address and restore your property.
3. Comprehensive Restoration Services
From fire and water damage to mold remediation and storm damage, SERVPRO offers a full suite of restoration services:
Fire Damage Restoration: Removing soot and smoke damage, deodorizing, and repairing structural damage.
Water Damage Cleanup: Extracting water, drying out affected areas, and preventing mold growth.
Mold Remediation: Identifying and addressing mold issues to ensure a safe and healthy environment.
Storm Damage Repair: Handling damage from severe weather events, including wind, hail, and flooding.
4. Advanced Equipment and Techniques
SERVPRO invests in cutting-edge equipment and technology to deliver effective restoration services. This includes high-powered water extractors, industrial dehumidifiers, thermal imaging cameras, and air scrubbers, which help ensure thorough and efficient restoration.
Why Choose SERVPRO® of Allentown Central & Western Lehigh County?
5/16/2024 (Permalink)
When disaster strikes, choosing the right restoration company can make all the difference. At SERVPRO of Allentown Central & Western Lehigh County, we understand the stress and disruption that comes with water, fire, or mold damage. Here’s why we are the preferred choice for residents and businesses in our area:
1. Rapid Response Time
Disasters don’t wait, and neither do we. Our team is available 24/7 to respond to emergencies. Whether it's the middle of the night or during a holiday, you can count on us to be there promptly, helping to minimize damage and start the restoration process immediately.
2. Highly Trained Specialists
Our technicians are certified and continuously trained in the latest restoration techniques and industry standards. With our expertise, you can trust that your property is in capable hands. We handle everything from initial assessment to final restoration with precision and care.
3. Advanced Equipment and Technology
SERVPRO of Allentown Central & Western Lehigh County uses state-of-the-art equipment and technology to ensure efficient and effective restoration. From powerful water extraction units to advanced drying systems and air scrubbers, we have the tools necessary to tackle any size disaster.
4. Comprehensive Services
We offer a full range of restoration services, including water damage restoration, fire damage restoration, mold remediation, storm damage restoration, and cleaning services. Our comprehensive approach means you don’t need to juggle multiple contractors. We handle it all, making the process as smooth and stress-free as possible.
5. Local Knowledge, National Support
As a locally owned and operated business, we have a deep understanding of the unique needs and challenges of our community. At the same time, we are part of a national network of SERVPRO® franchises, giving us access to extensive resources and support when needed.
6. Commitment to Customer Satisfaction
Customer satisfaction is at the heart of what we do. We take the time to listen to your concerns, answer your questions, and keep you informed throughout the restoration process. Our goal is to exceed your expectations and ensure you are fully satisfied with the results.
7. Insurance Coordination
Dealing with insurance claims can be overwhelming. We assist you with the process by working directly with your insurance company, providing detailed documentation, and helping to expedite your claim. Our experience with insurance providers helps ensure a smoother and quicker resolution.
8. Community Focus
We are deeply invested in the Allentown Central & Western Lehigh County community. Supporting local events, charities, and initiatives is a cornerstone of our business. We believe in giving back and helping to build a stronger, more resilient community.
9. Proven Track Record
With years of experience and numerous satisfied customers, our track record speaks for itself. We are proud of the positive feedback and referrals from our community, which serve as a testament to our dedication and quality of service.
Choosing SERVPRO of Allentown Central & Western Lehigh County means choosing a reliable partner in your time of need. We are committed to making it "Like it never even happened," restoring your peace of mind and helping you get back to normal as quickly as possible.
For immediate assistance or more information about our services, contact us today. Let us be your trusted partner in restoration.
Why Choose SERVPRO for Your Restoration Needs?
3/29/2024 (Permalink)
When faced with the aftermath of a disaster, whether it's a flood, fire, or mold infestation, the importance of a swift and effective response cannot be overstated. In such critical moments, choosing the right restoration company can make all the difference in the outcome of your property's recovery. Here's why SERVPRO® stands out as the top choice for your restoration needs:
Experience You Can Trust: With over 50 years of experience in the restoration industry, SERVPRO® has honed its expertise to handle any disaster scenario with professionalism and efficiency. Our team of certified technicians undergoes rigorous training to ensure they are equipped to tackle even the most challenging restoration projects.
24/7 Emergency Response: Disasters don't wait for convenient times to strike, which is why SERVPRO® offers round-the-clock emergency services. Whether it's the middle of the night or a holiday weekend, you can count on us to be there when you need us the most. Our rapid response time minimizes damage and helps prevent further deterioration of your property.
Advanced Technology and Techniques: SERVPRO® invests in the latest technology and innovative restoration techniques to deliver superior results to our customers. From state-of-the-art drying equipment to advanced cleaning solutions, we employ cutting-edge tools to ensure thorough and effective restoration.
Comprehensive Services: Whether your property has suffered water damage, fire damage, mold growth, or storm damage, SERVPRO® offers comprehensive restoration services to address all your needs. From initial assessment and mitigation to reconstruction and restoration, we handle every aspect of the recovery process with meticulous attention to detail.
Commitment to Customer Satisfaction: At SERVPRO®, we prioritize customer satisfaction above all else. We understand the stress and uncertainty that accompany property damage, which is why we strive to provide compassionate support and clear communication throughout the restoration journey. Our goal is to not only restore your property but also restore your peace of mind.
In times of crisis, you need a restoration partner you can rely on to bring your property back to its preloss condition swiftly and effectively. With its unmatched experience, dedication to excellence, and commitment to customer satisfaction, SERVPRO® emerges as the clear choice for all your restoration needs. Trust SERVPRO® to be your partner in recovery, and let us help you navigate through the challenges of restoration with confidence and peace of mind.
Restoring Peace of Mind: How SERVPRO® Can Save Your Day
3/29/2024 (Permalink)
Disasters strike when least expected, leaving chaos and uncertainty in their wake. Whether it's water damage from a burst pipe, fire aftermath, or mold creeping in unnoticed, the aftermath can be overwhelming. In these moments of crisis, having a trusted partner like SERVPRO® by your side can make all the difference. Let's explore how SERVPRO®'s expertise and commitment to restoring peace of mind can turn a catastrophe into a manageable situation.
Expertise in Action: SERVPRO® isn't just a cleaning and restoration company; it's a beacon of hope in times of distress. With a team of highly trained professionals equipped with state-of-the-art tools and techniques, SERVPRO® tackles any disaster head-on. From water extraction and structural drying to smoke odor removal and mold remediation, they handle every aspect of the restoration process with precision and care.
Fast Response, Reliable Service: When disaster strikes, every minute counts. That's why SERVPRO® is known for its rapid response times and round-the-clock availability. Whether it's the middle of the night or a holiday weekend, their team is ready to spring into action at a moment's notice. By arriving promptly and assessing the situation swiftly, they minimize further damage and expedite the restoration process, getting your life back to normal in no time.
Personalized Solutions: No two disasters are alike, and SERVPRO® understands that each situation requires a unique approach. That's why they take the time to listen to your concerns, assess the damage thoroughly, and develop a customized restoration plan tailored to your specific needs. Whether it's salvaging precious belongings, preserving sentimental items, or restoring your home or business to its former glory, SERVPRO® goes above and beyond to deliver results that exceed expectations.
Beyond Restoration: SERVPRO®'s commitment to customer satisfaction extends beyond the restoration process. They're there for you every step of the way, offering guidance, support, and reassurance during what can be a challenging time. From assisting with insurance claims to providing helpful tips for disaster prevention, they empower you to take control of the situation and emerge stronger on the other side.
When disaster strikes, don't face it alone. Trust the experts at SERVPRO® to restore your property and your peace of mind. With their unwavering dedication, unparalleled expertise, and personalized approach to service, they're more than just a restoration company – they're your partner in resilience. Reach out to SERVPRO® today and let them turn your disaster into a distant memory.
Why Choose SERVPRO® for Restoration? A Consumer's Guide
3/8/2024 (Permalink)
When disaster strikes, whether it's a burst pipe flooding your basement or a fire ravaging your home, the aftermath can be overwhelming. Amidst the chaos, finding a reliable and efficient restoration service becomes paramount. In such dire situations, one name that stands out is SERVPRO®. But what makes them the preferred choice for countless consumers? Let's delve into why consumers opt for SERVPRO® when it comes to restoration services.
Rapid Response: Time is of the essence in restoration scenarios. SERVPRO® understands this well and prides itself on its swift response times. Whether it's day or night, their teams are ready to spring into action, mitigating further damage and initiating the restoration process promptly.
24/7 Availability: Emergencies don't adhere to a schedule, and neither does SERVPRO®. Their round-the-clock availability ensures that help is just a call away, providing much-needed reassurance during distressing times.
Expertise and Experience: With decades of experience in the restoration industry, SERVPRO has honed its expertise to perfection. Their technicians are highly trained and certified, equipped with the latest tools and techniques to handle any restoration challenge efficiently.
Comprehensive Services: Whether it's water damage restoration, fire damage cleanup, mold remediation, or any other restoration need, SERVPRO® offers comprehensive services to address diverse requirements. From initial assessment to complete restoration, they've got it covered.
Cutting-Edge Technology: SERVPRO® stays ahead of the curve by investing in cutting-edge technology and innovative solutions. This enables them to tackle restoration tasks with precision and effectiveness, delivering optimal results every time.
Insurance Liaison: Dealing with insurance companies can be daunting, especially in the aftermath of a disaster. SERVPRO simplifies this process by liaising directly with insurance providers, facilitating a smoother claims process for their customers.
Commitment to Customer Satisfaction: Beyond restoring properties, SERVPRO is dedicated to restoring peace of mind for their customers. Their commitment to exceptional customer service ensures that clients feel supported and informed throughout the restoration journey.
Local Presence, National Network: While SERVPRO franchises operate locally, they benefit from the strength of a national network. This unique combination allows them to provide personalized, community-focused service while leveraging the resources of a renowned restoration brand.
In conclusion, when it comes to choosing a restoration service provider, SERVPRO® ticks all the boxes. With their unwavering commitment to quality, rapid response times, and customer-centric approach, it's no wonder why consumers consistently turn to SERVPRO® in their time of need. When disaster strikes, trust SERVPRO® to restore your property and peace of mind.
Why SERVPRO of Western Lehigh County?
9/28/2023 (Permalink)
SERVPRO® is the number one leading restoration company in the industry. We provide top-notch services with our highly trained professionals, and even our customers are raving about us! This year in 2023, franchises across the country have officially set an online review record! The SERVPRO® brand as a whole set an all-time record for the most Google reviews generated in a single month: 3,056 reviews, a 59% year-over-year increase. Out of all of those reviews, 93% were 5 star reviews about our dedicated and hardworking team.
Besides our reviews, SERVPRO® is here to show up and get the job done efficiently and quickly. We treat all of our customers like family and are sensitive to your situation, understanding how difficult and stressful it can be on you. We educate you on our process, work with your insurance, and make your property "Like it never even happened." from whatever damage you experienced.
Our equipment is prepared for all situations, such as our dry ice blaster to remove heavy soot and stains of walls, and our air movers/dehumidifiers to dry up a basement affected by water damage. Our team is always here to help you, and we work with you to keep you as informed as possible while restoring everything as quickly as we can. Our franchise can service Allentown, the Lehigh Valley, Salisbury, Emmaus, Macungie, and the surrounding areas as well! Give us a call today.
Why SERVPRO?
9/15/2023 (Permalink)
Experiencing property damage can be one of the most stressful things to deal with, especially if you have no idea where to start. If you search on Google “restoration companies near me”, the nearest SERVPRO® franchise along with a few other companies may pop up. So why should you choose SERVPRO® over the others? Here are some reasons why SERVPRO® is the most reliable, trustworthy, and efficient damage restoration company for you to choose to handle your property restoration.
- #1 Choice in Cleanup & Disaster Restoration
With more than 50 years of experience in disaster restoration and outstanding 5 star reviews across the country, our team has what it takes to get your residential or commercial property back to “like it never even happened!” We are ranked #1 in the damage and restoration industry compared to other companies and we have specific specialties in fire, water, mold, and more.
Our SERVPRO team is available at any time of the day and will arrive at your property as soon as we possibly can. We can be at your property in as little as two hours with our team ready to go and get to work. We get the job done quickly and efficiently while communicating with you exactly what we are doing to fix the problem and why we are doing it
Some companies may only have hours during the day, but what if you experience water damage in the middle of the night at 2am? A member of our team will always be on call to answer you and work to get a team of our professionals dispatched as soon as you need them. We understand that damages happen at any time, and we want to be there to help!
Give us a call today at 610-776-7774 if you are experiencing any type of property damage! We will make it "Like it never even happened."
Why SERVPRO?
5/17/2023 (Permalink)
Having a fire, flooding, finding mold in your home, having storm damages, and anything other issues similar to those can be stressful and anxiety inducing thinking about how to deal with it. Here at SERVPRO, we have a team that will stick with you from the beginning to the end of your project and keep you informed throughout the entire process.
Our team prides ourselves on communicating with our homeowners as much as possible. Everyone on our team is friendly, reliable, respectful, and trustworthy. We understand that you may be emotionally dealing with a lot after facing disaster in your home, and we want to make this process as painless as possible for you. We will go out of our way to make sure that everything goes as planned and your home is back “like it never even happened” in no time!
One of our qualities that we also like to point out is that we are available 24/7. Having a fire in the middle of the night leaves people with a lot of questions, especially with what companies are possibly open at that time. SERVPRO is available 24/7 no matter what time of day and will be here to help you as soon as we can. Unlike other restoration companies, we have someone from our team on call to answer the phone and any questions you may have so you’re not stuck with an automated system trying to explain your problem to them.
We have team members on call to get on site to your home as quickly as possible to start the process of getting everything back to normal again. Our team does our best to lift your spirits and assure you that everything will be okay no matter how stressful it may seem. We can handle your project from start to finish as well and handle any reconstruction that may be needed after boarding up your home or putting up new drywall or floor boards.
SERVPRO is always here to help you with any damages you may face, or even if you’re just looking for an upgrade and remodel to your home. Don’t hesitate to reach out and call us at 610-776-7774!
Why SERVPRO of Western Lehigh County?
3/31/2023 (Permalink)
Community Involvement
At SERVPRO, we pride ourselves on our community involvement. The Allentown & Western Lehigh and Carbon County & Pocono Pines franchises are heavily involved in donating water and supplies to local fire departments, participating in community events, and being proud members of chamber of commerce organizations.
At Chamber of Commerce organizations, we are able to share with other businesses and community leaders about SERVPRO’s quality services such as our Esporta machine. With our Esporta machine, we are able to provide highly detailed cleaning of things like fire equipment for firefighters or even sports jerseys for local schools. We offer these services at no cost to our community in order to give back and show our appreciation.
Paws in the Park is one of our favorite events planned by the chamber to be involved in. We love being able to gather with our community and especially get to hang out with all of the adorable dogs and cats in the park. Through networking opportunities like this, we are able to grow closer connections within our community and even get to inform others about our wide range of services. We love to provide the community with items to take home with them as well. For Paws in the Park specifically, we provide doggy bags, treats, tennis balls, or other dog themed items to give out to the public for their enjoyment.
We donate supplies to fire departments as often as possible and enjoy maintaining our relationship with them to form tighter bonds in our community as a whole. Any way that we can help, we love to make situations easier and provide assistance to anyone!
Why SERVPRO
3/31/2023 (Permalink)
SERVPRO is available at all times of the day, has experienced technicians who can solve your damage problems, advanced equipment, and fast service. However, is this information all accurate? Check out a few of our customer reviews that show first-hand experiences with our company and prove that SERVPRO is the best choice when it comes to restoring your home and any sudden damages
- “Okay we woke up to sewage in my downstairs shower. Franklin from Allentown came out with no complaints. His exact words were “okay I'll take care of it right away”, like it was nothing. He was very professional, he listened to us very honestly. When done the job has us go to the bathroom to see what we thought if we were happy. I never thought there was a company to do this type of work. Thanks to SERVPRO and Franklin getting the job done.” - Dorene J of Milford Square, PA
- “SERVPRO of Western Lehigh County is the best! Their response time and attention to detail is unsurpassed. Honesty and Integrity mixed with outstanding customer service is what makes this team the best!” - Kathy H. of Emmaus, PA
- “SERVPRO was courteous from the very beginning of our project. Zach and Kyle showed concern and understanding for the loss and damage. They kept in touch for the duration of the project up to the final day. Thank you for your kindness and thoughtfulness” - Kathleen T of PA
- “Franklin and the crew that came to our house were very thorough and kind! They gathered all of the documentation required for the insurance adjuster and even sent the info directly to the claim agent. They were prompt in their arrival and subsequent visits. Second time I used them in less than three years and they would still be my first choice if needed again.” - Tom of PA
SERVPRO is the one to call if you ever experience any sudden damages or need construction/restoration services! Our happy customers can testify our hard work and personal connections with our customers
Why SERVPRO of Western Lehigh County?
3/10/2023 (Permalink)
There are plenty of restoration companies to choose from when you’re facing an unexpected disaster, but SERVPRO outweighs other companies with our unique abilities and hardworking team! So why is SERVPRO better than others?
SERVPRO prides themselves on forming excellent relationships with everyone around them. Many members of our team have spoken about how they enjoy the friendships and strong bonds they have between their team. From office staff to technicians closely working together on job sites, everyone is able to form positive working relationships with one another and get the job done. Not only does our team get along, but we work to build our relationship with our customers as well! We communicate the entire process to you and care about your unique situation with your home. We try our best to make everything as easy as possible for you and show that we are there for you as well.
We truly are committed to twenty four hour service because we understand that disasters can happen at any time and don’t always wait until our offices are open in the morning. We have trained team members that will answer your phone call even if it is two in the morning and work to contact our on-call team who will be able to get to your home as soon as possible. So don’t wait until morning! You can call whenever you need us and we will be there to help
Although we take care of residential properties and damages, we are also here to help commercial buildings and office spaces. A project is never too large to take on for us and we will get everything taken care of with our dedicated and hardworking team. We can provide cleaning services for offices if there is COVID outbreak among employees and take care of damages from flooding, mold, and fires.
Odor Removal is one of our services that is less common, but it is very necessary in certain situations. If you move into a new home and the previous homeowners smoked cigarettes in the home, we will be able to take care of the lingering smell and ensure that your house will be fresh and clean for you to move in. We can also remove odors from carpets in cases of pet dander or spills that are not completely cleaned up
SERVPRO of Western Lehigh County - Proud Chamber of Commerce Member!
9/28/2022 (Permalink)
Our Digital Marketer, Susan and Technician, Luke attended a community event.
SERVPRO of Allentown & Western Lehigh County is a proud member of the Chamber of Commerce. We take pride in being active in our community by attending ribbon cuttings, chamber events, grand openings and sponsoring local events. We recently sponsored multiple events throughout Allentown & Western Lehigh County that gave us a chance to meet and interact with our local community members and our local fire stations. If you are looking for a sponsor for your event give us a call!
We’re here for our community and we are also here for you and your family. You can’t always plan for a disaster to strike. An emergency can happen at any day or time, causing a lot of money to fix it. Don’t worry! At SERVPRO of Allentown & Western Lehigh County we can work with your insurance to perform the work needed to restore your home. We make your claim stress free and help manage the insurance process and paperwork. We look forward to sponsoring our next event but in the meantime we are here to help you! If you fall victim to property damage do not hesitate to contact us at 610-776-7774.
Why SERVPRO of Western Lehigh County?
9/15/2022 (Permalink)
Why Choose SERVPRO of Allentown and Western Lehigh County?
We are family owned and operated. Charles and Donna Doyle purchased their first SERVPRO franchise in 2005. Since then they own multiple franchises, including locations/territories in Allentown, Western Lehigh County, Carbon County and Pocono Pines. SERVPRO has been helping homeowners and businesses since 1967. There are over 1700 franchises nationwide. We are here to help from the moment you call until the project is completed. We are faster to any size disaster and here in your community to help. Our production team undergoes extensive training, including Institute of Inspection Cleaning and Restoration Certification (IICRC) Certified. Our staff is trained to walk you through the job process and then work quickly to restore your property.
We understand that an emergency can happen at any time and so we offer 24/7 emergency services. We also understand that emergencies can be very stressful and can need a lot of money to fix it. Do not worry, we can work with your insurance to perform the work needed to restore your home. We make your claim stress free and help manage the insurance process and paperwork. Does your business or home need our services? No problem! We can provide quality work to residential or commercial properties! In order to provide quality work, we have to have advanced restoration and cleaning equipment! From air movers to specialized cleaning agents, SERVPRO of Allentown and Western Lehigh County has them!
Need our services? Call us at 610-776-7774!
Why SERVPRO?
5/20/2022 (Permalink)
We are a disaster restoration company that specializes in water damage, mold removal, fire/smoke damage. In addition, we help with storm damage. We have highly trained specialists and equipment to help with any project.
We offer 24/7 emergency service, as we understand emergencies at all hours of the day. We are able to restore your home or business. We are the number one choice in cleanup and restoration. Whether you have water damage or biohazard cleanup we can help you. We are here to help in your community.
We work with insurance claims to make your claim process stress free. From the paperwork to the completion of the restoration we are here to help. Whether it is fire, water mold, biohazard, we are the professionals to help! Give us a call today - 610-776-7774!
Why SERVPRO of Western Lehigh County?
4/1/2022 (Permalink)
Certified: SERVPRO Cleaned, our new defensive pathogen cleaning program, goes way beyond standard janitorial cleaning practices. This is proactive viral pathogen cleaning. With over 50 years of experience in biochemical spill remediation and decontamination, you can trust SERVPRO professionals to bring a higher standard of clean to the places we gather.
So how does it work? It’s grounded in our unique 3 C’s:
- Consult: Not all businesses are the same, so we’ll tailor a bespoke cleaning program based on the unique needs of each facility.
- Clean: Based on the agreed plan, an expert deep clean is initiated using our proprietary EPA-Approved Hospital-Grade cleaning solutions and always adhering to the leading level of cleaning and decontamination standards set by the CDC.
- Certify: You’ll know a business is Certified: SERVPRO Cleaned by the shield posted on their front window. Along with digital emblems and other collateral, this beacon represents their commitment to the comfort and security of their employees, customers and community.
So when you see the Certified: SERVPRO Cleaned shield, you can walk in with confidence. Because you’ll know the #1 choice in clean up and restoration was there.
Your local SERVPRO Professional will get the job done right and get it done quickly, because the SERVPRO Advantage includes these benefits:
- Award-winning training
- Over 40 years’ experience in the industry
- More than 100 exclusive cleaning products
Why SERVPRO of Western Lehigh County?
4/1/2022 (Permalink)
At SERVPRO of Western Lehigh County, we have the equipment and vehicles to arrive and handle your property damage.
We have four (4) RAM 3500 Promasters, two (2) trucks and a SUV. We depend on reliable transportation to ensure our crew and equipment make it to any job.
We have the equipment to handle large or small loss. Some examples of our equipment are dehumidifiers, air movers, and moisture meters. When damage occurs our staff figures out what steps are needed to make your property look "Like it never even happened."
Why SERVPRO? We offer 24/7 emergency service. We are here to help from the moment you call until the project is completed. We are faster to any size disaster and here in your community to help.
Why SERVPRO of Western Lehigh County?
3/11/2022 (Permalink)
Fires can be very sudden and can happen at any time. Having to evacuate your home because of a fire may be one of the most scary things that can happen to a homeowner. It means that you could be in incredible danger, and it might mean that your home could be completely lost. An evacuation means you have to move quickly and effectively, while making sure that nothing is forgotten. That means having a plan set out ahead of time so you are prepared to go at a moment’s notice. Here at SERVPRO of Allentown & Western Lehigh County we care about your well being more than just your home being put back together by us after a fire. It is important to us that you take the time out of your day as soon as possible and get together with your loved ones and put a plan in place where you have steps and procedures to get out safely and everyone understands what they must do in case the it does happen. It is better to be safe than sorry and that is why you should chose SERVPRO because we want the best for our customers and hope they never have to experience something worse because there were no precautions.
Who cleans up a crime scene? We do!
10/1/2021 (Permalink)
The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding or other biohazards can be both dangerous and emotional. Our team are trained to safely and effectively remove hazardous biological substances and take proper procedures for removal and disposal.
From sewage backups to crime scenes, SERVPRO of Allentown and Western Lehigh County can help you.
Why chose SERVPRO of Allentown and Western Lehigh County?
We provide cleanup and recovery services for many biohazard situations. These include the following:
-Sewage backups
-Crime scene residues
-Suicide/death accidents
-Homicide cleanups
-Blood cleanup
-Accident cleanup
-Hoarding scenes
-Animal waste/remains
-Chemical spills
-Tear gas cleanup
-Meth lab cleanup
We are available 24 hours a day—our highly trained technicians are standing by. Call us at 610-776-7774.
The Power of Bubbles!
9/16/2021 (Permalink)
Restoring your belongings is now faster, easier and more effective with the ultrasonic deep cleaning machine. At SERVPRO of Allentown and Western Lehigh County, we have a Morantz SM-200 Ultrasonic Cleaning Machine.
This machine is used to clean metals, glass, rubber, ceramics, hard plastic and so much more. Now you are probably wondering...how? The answer is by using high-frequency sound waves, which are transmitted through liquid, generating microscopic bubbles to dislodge contaminants. In other words, the power of bubbles.
Our staff is highly trained to use this machine to restore your personal belongings.
We use this machine for the following:
- Window Blinds
- Contents Restoration
- Medical
- Electronics
- Parts
- Musical Instruments
We have the equipment and trained staff to help you! We can help you for your next water, fire, mold and biohazard.
SERVPRO of Western Lehigh County is a Chamber of Commerce member.
5/28/2021 (Permalink)
Our Digital Marketing Manager, Molley attended this event with her dog, Karl!
SERVPRO of Western Lehigh County is a proud member of the Chamber of Commerce. We take pride in being active in our community, which is why we have been members of the Chamber of Commerce. With this being said, we attend ribbon cutting ceremonies, grand openings and sponsor local events.
We recently sponsored an event to raise money for The Sanctuary at Haafsville, a local animal shelter. The Sanctuary at Haafsville is a volunteer-based organization that keeps animals safe until they find their forever home. They depend on fundraising to help cover the cost of spaying or neuter surgeries, vaccinations, fleas or parasite treatments and heartworm testing.
At this event, we interacted with our community while handing out waste bag dispensers.
In addition, we are involved in the Chamber’s committee. We are happy to be active in the Chamber of Commerce and looking forward to attending upcoming events.
Why SERVPRO of Western Lehigh County?
4/2/2021 (Permalink)
SERVPRO has been helping homeowners and businesses since 1967. There are over 1700 franchises nationwide. We offer 24-hour emergency service. Our staff is trained to walk you through the job process and then work quickly to restore your property.
Our staff consist of technicians, crew leads, production managers, Estimator, Operations Manager, Administrative Assistant and a Digital Marketer and Content Creator.
Our production team undergo extensive training, including Institute of Inspection Cleaning and Restoration Certification (IICRC) Certified.
We have specialized equipment to tackle any sized job. We offer services for residential and commercial property.
We offer the following services: fire, smoke and soot cleanup and restoration, water removal and dehumidification, crime scene, biohazard, vandalism cleanup, Mold mitigation and remediation, contents cleaning, air duct and HVAC cleaning and more.
Call us today at 610-776-7774!
SERVPRO of Western Lehigh County- IICRC Certified!
4/2/2021 (Permalink)
SERVPRO of Western Lehigh County is an IICRC firm. What is an IICRC certified firm? The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies.
As a IICRC Certified firm we present accurate information to consumers and conduct business with honesty and integrity. At SERVPRO of Western Lehigh County, we take pride in our work. Our staff has the skills and communication to handle any job.
The IICRC Develops The Standards For The Restoration Industry
The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.
Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.
About SERVPRO of Western Lehigh County
SERVPRO of Western Lehigh County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.
Why SERVPRO of Western Lehigh County?
3/11/2021 (Permalink)
These are some of our specialized cleaning products!
We are family owned and operated. Charles and Donna Doyle purchased their first SERVPRO franchise in 2005. Since then they own multiple franchises, including locations/territories in Allentown, Philadelphia, Carbon County, Pocono Pines and Mount Holly/Burlington Township.
Our team includes certified Technicians, Crew Leads and Production Managers. In our office, we have Administrative Assistants and a Digital Marketer and Content Creator to handle the behind the scenes work.
An emergency can happen causing a lot of money to fix it. Do not worry, we can work with your insurance to perform the work needed to restore your home. We make your claim stress free and help manage the insurance process and paperwork.
We understand an emergency might occur at an inconvenient time. That’s why we have 24/7 emergency service! Our professionals are trained to respond quickly 24 hours a day, 7 days a week, including holidays! Faster to any size disaster!
Does your business need our services? Does your house need our services? No problem! We can provide quality work to residential or commercial properties!
In order to provide quality work, we have to have advanced restoration and cleaning equipment! From air movers to specialized cleaning agents. SERVPRO of Western Lehigh County has them!
Need our services? Call us at 610-776-7774!
Our unique 3 C's
10/2/2020 (Permalink)
Certified: SERVPRO Cleaned, our new defensive pathogen cleaning program, goes way beyond standard janitorial cleaning practices. This is proactive viral pathogen cleaning. With over 50 years of experience in biochemical spill remediation and decontamination, you can trust SERVPRO professionals to bring a higher standard of clean to the places we gather.
So how does it work? It’s grounded in our unique 3 C’s:
- Consult: Not all businesses are the same, so we’ll tailor a bespoke cleaning program based on the unique needs of each facility.
- Clean: Based on the agreed plan, an expert deep clean is initiated using our proprietary EPA-Approved Hospital-Grade cleaning solutions and always adhering to the leading level of cleaning and decontamination standards set by the CDC.
- Certify: You’ll know a business is Certified: SERVPRO Cleaned by the shield posted on their front window. Along with digital emblems and other collateral, this beacon represents their commitment to the comfort and security of their employees, customers and community.
So when you see the Certified: SERVPRO Cleaned shield, you can walk in with confidence. Because you’ll know the #1 choice in clean up and restoration was there.
Your local SERVPRO Professional will get the job done right and get it done quickly, because the SERVPRO Advantage includes these benefits:
- Award-winning training
- Over 40 years’ experience in the industry
- More than 100 exclusive cleaning products
How An ERP Can Save Your Property
9/16/2020 (Permalink)
What is an ERP you ask, well it stands for Emergency Ready Profiles. These are very beneficial to property manager and building engineers in large commercial buildings. Having a ready plan in place can save your business and building. A trained SERVPRO of Western Lehigh County staff member will walk through the building with you, and fill out all the information needed. After completion all you have to do is download an App on your phone or tablet, and you will have all the information one click away. Paper versions are also available. These ERP's come in handy when an emergency occurs and someone may not be familiar with the building, and needs important information. It also helps out our SERVPRO of Western Lehigh County crew members when going into an unfamiliar building. Providing them all the information they need to get the job done correctly. Changes and updates can always be made by anyone with access through the App whenever they may be needed. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. We have had the damage, and cost significantly dropped from ERP's being available to a building. Just remember this is all done at no charge to you or your building, and is super helpful!
Vandalism Clean Up
6/1/2020 (Permalink)
Although some graffiti may have artistic merit, it is plaguing cities throughout the world. These eyesores can hurt property values, and can be associated with an increase in crime.
According to the Bureau of Justice, graffiti is the most common form of vandalism, and its cleanup is burdening businesses and property owners, while taking a chunk out of municipal budgets. American cities spend an estimated $12 billion on graffiti cleanup each year, not to mention countless law enforcement resources.
Some of the most common graffiti targets include schools, businesses, public transportation vehicles and stations, utilities, shopping malls, and government buildings.
With everything going on in the world today SERVPRO of Western Lehigh County offers Services where we can completely remove and clean the walls and floors of these buildings for affordable and reasonable prices. We understand you want your building and your city looking clean and respectable because your image is crucial to people returning or coming in your doors for the first time.
Our experienced staff uses chemicals, pressure washers and heat to remove these unwanted tags to make it look fresh, clean and new. We care about your business and your establishment so do not hesitate to call us!
Educate Yourself On Mitigation
4/2/2020 (Permalink)
SERVPRO of Western Lehigh County wants everyone to understand what consists of a water damage and understand what it takes to get your property back to normal.
Full restoration consists of two major phases. The first, mitigation, consists of occasional demolition, cleaning and drying out the structure and belongings. This phase usually takes no more than 3 – 4 days.
Causes of water damage include:
- Bursting or leaking pipes.
- Issues with the plumbing system.
- Buildup in areas prone to collecting water, such as crawl spaces, attics and basements.
- Faulty or malfunctioning household appliances.
- HVACs (Heating, ventilating and air conditioning units) issues.
If left untreated, water damage can permanently weaken your home's structure or cause you and your family to become ill. Even a little bit of moisture can attract whole colonies of mold or bacteria.
Within 1 to 24 hours – When water damage lasts for 1 to 24 hours, drywall begins to bulge and break, furniture begins to swell and crack, and metal surfaces begin to tarnish. Within 2 hours to 7 days – You will experience growth and spread of mold and mildew.
It is safe to say that a water damage should be taken seriously and not let untreated. If you ever have to experience this, be sure to call SERVPRO!
Educate Yourself on Mold
4/2/2020 (Permalink)
SERVPRO of Western Lehigh County wants you to understand what mold is and how to spot it to keep you safe so you know to call us for a remediation.
With that definition, Mold Abatement means the ending of mold or removing mold from your home or business. Remediation means the action of remedying something, in particular of reversing or stopping environmental damage. ... We are removing the mold which is remediating the mold situation which is ending it, abatement.
SERVPRO Franchise Professionals will carefully inspect your property for visible signs of mold. Mold feeds on cellulose and water and can be hidden from plain view. They use various technologies to detect mold and hidden water sources. The cleanup process is the same for Level 1 and Level 2 mold remediation and comprises these steps:
- Repair the water problem. ...
- Isolate the contaminated area. ...
- Suppress dust. ...
- Remove materials. ...
- Place materials in plastic bags. ...
- Clean. ...
- Clean the affected area and egress. ...
- Visibility test.
50-200 spores – still very low levels; the toxic mold species Stachybotrys and Memnoniella are the only species to be considered an issue at this level. 200-500 spores – the most common species (Penicillium/Aspergillus, Cladosporium and Curvularia) are not an issue and stay within the normal range.
If you think you have seen any of this make sure you call us out for an estimate!
Why Choose Us
4/1/2020 (Permalink)
Fires can be very sudden and can happen at any time. Having to evacuate your home because of a fire may be one of the most scary things that can happen to a homeowner. It means that you could be in incredible danger, and it might mean that your home could be completely lost. An evacuation means you have to move quickly and effectively, while making sure that nothing is forgotten. That means having a plan set out ahead of time so you are prepared to go at a moment’s notice. Here at SERVPRO of Western Lehigh County we care about your well being more than just your home being put back together by us after a fire. It is important to us that you take the time out of your day as soon as possible and get together with your loved ones and put a plan in place where you have steps and procedures to get out safely and everyone understands what they must do in case the it does happen. It is better to be safe than sorry and that is why you should chose SERVPRO because we want the best for our customers and hope they never have to experience something worse because there were no precautions.
We Are The Cleaning Professionals
3/30/2020 (Permalink)
SERVPRO is Here to Help during this time of need
Contact us at (610)776-7774
Email: dand@SERVPROofwesternlehighcounty.com
During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.
Specialized Training
We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.
The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:
- Kitchen/Food Areas
- Bathrooms
- Schools/Classrooms
- Offices
- Retail Spaces
- Water Fountains
- Shelving/Racks
- Sales Counters
- Carpets and Rugs
- Stair Handrails
- Elevator Cars
- Playground Equipment
- Fitness Equipment
Specialized Products
The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.
Call Today for a Proactive Cleaning
If your home or business needs deep cleaning services, call the experts today – SERVPRO of Western Lehigh County at 610-776-7774
Email: dand@SERVPROofwesternlehighcounty.com
Take these precautions as the Summer season comes to an end!
9/12/2019 (Permalink)
As much fun as summer can be, it has to end at some point. As the trees begin to change and the weather shifts from hot and humid to cool and crisp, it’s time to prepare for the onset of cooler months. Whether you’re not ready for the heat to be gone or are looking forward to unpacking your favorite cold weather clothes, there’s a lot to do to get ready for the changing seasons. To begin inspecting your roof can really help to show if you need repairs before the season changes. If you have a heavy rainstorm or a foot of snow, can your roof take the burden? Before settling in for another chilly fall and a freezing winter, take a look at your roof for weak spots, cracks in your shingles, granules, and wind damage. If you see anything that looks off or unstable, a roofer may be what your home needs to weather this winter’s storms. Another big step to take is cleaning out your gutters. As the leaves begin to turn, you know you’re only weeks away from them falling off entirely and stopping up your gutters. Before you find yourself with a big mess on your hands, take the time now to clean out your gutters and drainpipes to prevent the possibility of water damage and clogs. A clean early in the season may not suffice through the winter, but it will make sure you’re prepared for the harsher weather to come. Water damages can be caused by clogged drains; overflowing water to collect on your roof or house and most outside water damage is not covered by insurance! These are just two big steps on the checklist before colder air moves in. SERVPRO of Western Lehigh is always here when called upon during the colder seasons.
Here to help with all you mold remediation needs!
9/12/2019 (Permalink)
Here at SERVPRO of Western Lehigh County we care about your health and your family’s health. We are providing great tips in keeping an eye out on Mold. A common sign of Mold is having allergic reactions to it. When being at home isn’t so pleasant by sneezing, having sore eyes and running nose or nasal congestion all the time and then stepping out the house and not having an any of these symptoms you could be having mold in your home. The second sign is the odor of Mold. If you smell humid, damp or like decaying wood, it is the odor of Mold and is another big sign that you are experiencing Mold. Another important and visual indication is seeing mold. Mold will start off small but will eventually grow into bigger patches with very different colors of black and white are the most common colors sometimes in most extreme case color may vary from gray-brown and gray-green or even orange, pink or purple. This sign maybe ignores at times because it is not present now but when water leaks and past flooding happen, in the home one would need to keep an eye out on mold growth, but if you have had these events in your home most likely you have mold growing. Condensation is the tell-tale sign of mold; condensation happens when a high amount of moisture or humidity present in the house. Condensation is the breeding grown of mold if this problem is ignored most likely you have mold in the home. At the first sign of any mold issue, contact SERVPRO of Western Lehigh County right away for service!
Responding At All Hours!
9/10/2019 (Permalink)
SERVPRO of Western Lehigh County is always ready at a moments notice to respond to any call that comes in. Availability is are main priority, because disasters don't have a schedule, nor do they wait for a confident time. That's why we offer our services 24/7 365 days a year. If your water heater decides to burst in the middle of the night, you better believe we will respond and have a crew out in no time. Some company's may make you wait till the morning, that's only going to cause more damage and cost more on your pocket. SERVPRO of Western Lehigh County 24/7 answering service will make sure your call is directed to the correct person to have a crew shipped out to your damages. Even if you are not facing an emergency our phones are always on if you need to set up an appointment for someone to come out and help you.
SERVPRO has been a growing company for over 50 years
9/10/2019 (Permalink)
At SERVPRO of Western Lehigh County we want you to know that when you're calling us you are making the right decision. SERVPRO of Western Lehigh County has been a growing company since 1967 and we continue to grow and become a better company to serve you and all of your remediation/restoration needs. SERVPRO of Western Lehigh County is the newest addition to the SERVPRO franchises with a crew right in your area to be there when you need it most. SERVPRO of Western Lehigh County is apart of an expanding franchise with a new sales staff and our joint franchises in Society Hill and Burlington County/Mt. Holly we are bringing our services closer to you now more than ever. Fall is right around the corner, and the cold bitter winter weather isn't too far behind, knowing who to call when it's 2 am and your basement is flooded will make the inconvenience a breeze when you pick up the phone and call SERVPRO of Western Lehigh County.
We Do It Right The First Time!!
9/10/2019 (Permalink)
When you call SERVPRO of Western Lehigh County we know you expect the work to be done correctly the first time. We also hold our crew to the same standards. You are most likely going through some tough times and the quality of work we perform can really affect that in either way. The quicker and more efficient we are at cleaning up the job, the more likely the customer will feel relief and gratitude. On the other hand if we continue to make more work of a situation and the process drags on the customer is going to continue to worry and the relief they thought was coming now looks farther away. This is why SERVPRO of Western Lehigh County makes sure your stress free and that you know the job will be completed and done correctly the first time. Our customers deserve to know this to ease there mind in troubling times
Gusty Winds Can Lead to Tumbling Trees and Costly Numbers
9/10/2019 (Permalink)
With fall approaching the trees and leaves are changing and everything looks festive and pretty. But strong winds can lead to trees giving out and falling, and if you find yourself with a tree through your living room and pipes burst in the basement from the crash it could be a bad day with no end in sight. At SERVPRO of Western Lehigh County we want you to know that we can be there for you to help when it seems like the sky is falling. We can have a crew out to help clean up the damages from the fall and soak up the water in the basement. We also do a great job of restoring as much as we can and have contracting crews that can put your home back together. SERVPRO of Western Lehigh County is here for whatever whenever and with it getting cold out, you can count on us to be there.
IICRC Certified Firm
10/31/2018 (Permalink)
We are an IICRC Certified Firm.
SERVPRO of Western Lehigh County is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.
IICRC Certified Firms must
- Present accurate information to consumers and conduct business with honesty and integrity.
- Require a technician on all jobs who has been formally trained and passed all required tests.
- Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
- Maintain liability insurance to protect all parties in the event of an accident.
- Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.
The IICRC Develops The Standards For The Restoration Industry
The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.
Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.
About SERVPRO of Western Lehigh County
SERVPRO of Western Lehigh County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.
Identifying Mold & Mold Removal From Homes
10/3/2018 (Permalink)
Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation. Not only will we remove the mold, but with our special eco friendly chemicals we will make sure it's not going to be growing back anytime soon. Letting a mold problem go unattended to can be a dangerous health hazard over time. This is why SERVPRO of Western Lehigh County is the place to call if you are dealing with any of these issues.
National Preparedness Month: Safety Skills
9/10/2018 (Permalink)
Save yourself and others by getting certified in First Aid & CPR!
Learn First Aid & CPR
Take a first aid and CPR class. Local American Red Cross chapters can provide information about this type of training. Official certification by the American Red Cross provides, under the “good Samaritan” law, protection for those giving first aid.
Get more information about the supplies in a first aid kit.
Learn to Use a Fire Extinguisher
Make sure you have one or more up-to-date fire extinguisher and be sure everyone knows where they are kept and how to use them. You should have, at a minimum, an ABC type.
The U.S. Fire Administration recommends that only those trained in the proper use and maintenance of fire extinguishers consider using them when appropriate. Contact your local fire department for information on training in your area. Get more information about preparedness for a fire emergency.
Know how to shut-off Utilities
Natural Gas
Natural gas leaks and explosions are responsible for a significant number of fires following disasters. It is vital that all household members know how to shut off natural gas.
Because there are different gas shut-off procedures for different gas meter configurations, it is important to contact your local gas company for any guidance on preparations and response regarding gas appliances and gas service to your home.
When you learn the proper shut-off procedure for your meter, share the information with everyone in your household. Be sure not to actually turn off the gas when practicing the proper gas shut-off procedures.
If you smell gas or hear a blowing or hissing noise, open a window and get everyone out quickly. Turn off the gas, using the outside main valve, if you can, and call the gas company from a neighbor’s home.
Caution: If you turn off the gas for any reason, a qualified professional must turn it back on. NEVER attempt to turn the gas back on yourself.
Water
Water quickly becomes a precious resource following many disasters. It is vital that all household members learn how to shut off the water at the main house valve.
Before an emergency happens, locate the shut-off valve for the water line that enters your house and label this valve with a tag for easy identification. Make sure all household members know where it is located.
Make sure this valve can be completely shut off. Your valve may be rusted open or it may only partially close. If so, replace it.
Cracked lines may pollute the water supply to your house. It is wise to shut off your water until you hear from authorities that it is safe for drinking.
The effects of gravity may drain the water in your hot water heater and toilet tanks unless you trap it in your house by shutting off the main house valve. (This is not the street valve in the cement box at the curb – the street valve is extremely difficult to turn and requires a special tool.)
Electricity
Electrical sparks have the potential of igniting natural gas if it is leaking. It is wise to teach all responsible household members where and how to shut off the electricity.
Source: Ready.gov
National Preparedness Month: Evacuation
9/7/2018 (Permalink)
Plan for evacuation in your community!
Plan to Evacuate
A wide variety of emergencies may cause an evacuation. In some instances you may have a day or two to prepare, while other situations might call for an immediate evacuation. Planning ahead is vital to ensuring that you can evacuate quickly and safely, no matter what the circumstances.
Before an Evacuation
- Learn the types of disasters that are likely in your community and the local emergency, evacuation, and shelter plans for each specific disaster.
- Plan how you will leave and where you will go if you are advised to evacuate.
- Identify several places you could go in an emergency such as a friend’s home in another town or a motel. Choose destinations in different directions so that you have options during an emergency.
- If needed, identify a place to stay that will accept pets. Most public shelters allow only service animals.
- Be familiar with alternate routes and other means of transportation out of your area.
- Always follow the instructions of local officials and remember that your evacuation route may be on foot depending on the type of disaster.
- Develop a family/household communication and re-unification plan so that you can maintain contact and take the best actions for each of you and re-unite if you are separated.
- Assemble supplies that are ready for evacuation, both a “go-bag” you can carry when you evacuate on foot or public transportation and supplies for traveling by longer distances if you have a personal vehicle.
- If you have a car:
- Keep a full tank of gas in it if an evacuation seems likely. Keep a half tank of gas in it at all times in case of an unexpected need to evacuate. Gas stations may be closed during emergencies and unable to pump gas during power outages. Plan to take one car per family to reduce congestion and delay.
- Make sure you have a portable emergency kit in the car.
- If you do not have a car, plan how you will leave if needed. Make arrangements with family, friends or your local government.
During an Evacuation
- A list of open shelters can be found during an active disaster in your local area by downloading the FEMA app
- Listen to a battery-powered radio and follow local evacuation instructions.
- Take your emergency supply kit.
- Leave early enough to avoid being trapped by severe weather.
- Take your pets with you, but understand that only service animals may be permitted in public shelters. Plan how you will care for your pets in an emergency now.
- If time allows:
- Call or email the out-of-state contact in your family communications plan. Tell them where you are going.
- Secure your home by closing and locking doors and windows.
- Unplug electrical equipment such as radios, televisions and small appliances. Leave freezers and refrigerators plugged in unless there is a risk of flooding. If there is damage to your home and you are instructed to do so, shut off water, gas and electricity before leaving.
- Leave a note telling others when you left and where you are going.
- Wear sturdy shoes and clothing that provides some protection such as long pants, long-sleeved shirts and a hat.
- Check with neighbors who may need a ride.
- Follow recommended evacuation routes. Do not take shortcuts; they may be blocked.
- Be alert for road hazards such as washed-out roads or bridges and downed power lines. Do not drive into flooded areas.
After an Evacuation
If you evacuated for the storm, check with local officials both where you’re staying and back home before you travel.
Residents returning to disaster-affected areas after significant events should expect and prepare for disruptions to daily activities, and remember that returning home before storm debris is cleared is dangerous.
Let friends and family know before you leave and when you arrive.
Charge devices and consider getting back-up batteries in case power-outages continue.
Fill up your gas tank and consider downloading a fuel app to check for outages along your route.
Bring supplies such as water and non-perishable food for the car ride.
Avoid downed power or utility lines; they may be live with deadly voltage.
Stay away and report them immediately to your power or utility company.
Only use generators away from your home and NEVER run a generator inside a home or garage, or connect it to your home's electrical system.
Source: Ready.gov
National Preparedness Month:Emergency Alerts
9/6/2018 (Permalink)
Don't wait until after the emergency, prepare now!
Public safety officials use timely and reliable systems to alert you and your family in the event of natural or man-made disasters.
Wireless Emergency Alerts
During an emergency, alert and warning officials need to provide the public with life-saving information quickly. Wireless Emergency Alerts (WEAs), made available through the Integrated Public Alert and Warning System (IPAWS) infrastructure, are just one of the ways public safety officials can quickly and effectively alert and warn the public about serious emergencies.
What you need to know about WEAs:
- WEAs can be sent by state and local public safety officials, the National Weather Service, the National Center for Missing and Exploited Children, and the President of the United States
- WEAs can be issued for three alert categories – imminent threat, AMBER, and presidential
- WEAs look like text messages, but are designed to get your attention and alert you with a unique sound and vibration, both repeated twice
- WEAs are no more than 90 characters, and will include the type and time of the alert, any action you should take, as well as the agency issuing the alert
- WEAs are not affected by network congestion and will not disrupt texts, calls, or data sessions that are in progress
- Mobile users are not charged for receiving WEAs and there is no need to subscribe
- To ensure your device is WEA-capable, check with your service provider
Visit the FEMA Media Library and download these tools:
Emergency Alert System
- The Integrated Public Alert and Warning System (IPAWS), is a modernization and integration of the nation's existing and future alert and warning systems, technologies, and infrastructure.
- The Emergency Alert System (EAS) is a national public warning system that requires broadcasters, satellite digital audio service and direct broadcast satellite providers, cable television systems, and wireless cable systems to provide the President with a communications capability to address the American people within 10 minutes during a national emergency.
- EAS may also be used by state and local authorities, in cooperation with the broadcast community, to deliver important emergency information, such as weather information, imminent threats, AMBER alerts, and local incident information targeted to specific areas.
- The President has sole responsibility for determining when the national-level EAS will be activated. FEMA is responsible for national-level EAS tests and exercises.
- EAS is also used when all other means of alerting the public are unavailable, providing an added layer of resiliency to the suite of available emergency communication tools.
Emergency Alert System fact sheet
NOAA Weather Radio
NOAA Weather Radio All Hazards (NWR) is a nationwide network of radio stations broadcasting continuous weather information from the nearest National Weather Service office.
- NWR broadcasts official warnings, watches, forecasts and other hazard information 24 hours a day, 7 days a week.
- It also broadcasts alerts of non-weather emergencies such as national security, natural, environmental, and public safety through the Emergency Alert System.
Source: Ready.gov
National Preparedness Month: Make a Plan
8/31/2018 (Permalink)
Make and practice your plan.
Make a plan today. Your family may not be together if a disaster strikes, so it is important to know which types of disasters could affect your area. Know how you’ll contact one another and reconnect if separated. Establish a family meeting place that’s familiar and easy to find.
Step 1: Put together a plan by discussing these 4 questions with your family, friends, or household to start your emergency plan.
How will I receive emergency alerts and warnings?
What is my shelter plan?
What is my evacuation route?
What is my family/household communication plan?
Step 2: Consider specific needs in your household.
As you prepare your plan tailor your plans and supplies to your specific daily living needs and responsibilities. Discuss your needs and responsibilities and how people in the network can assist each other with communication, care of children, business, pets, or specific needs like the operation of durable medical equipment. Create your own personal network for specific areas where you need assistance. Keep in mind some these factors when developing your plan:
Different ages of members within your household
Responsibilities for assisting others
Locations frequented
Dietary needs
Medical needs including prescriptions and equipment
Disabilities or access and functional needs including devices and equipment
Languages spoken
Cultural and religious considerations
Pets or service animals
Households with school-aged children
Step 3: Fill out a Family Emergency Plan
Download and fill out a family emergency plan or use them as a guide to create your own.
Step 4: Practice your plan with your family/household
Source: Ready.gov
24/7 Emergency Service
